JANESOSMART / ACCOUNT DELETION

Request account deletion.

A clear request and verification process for your Jane account.

Use this page to request deletion of a janeSoSmart account and its associated personal data. Free visitors without an account do not have a saved account to delete.

What happens next

Submit a request using the email associated with your account once this service is connected.
We verify that you control the account and confirm the scope with you. A request alone does not delete anything.
After verification, we remove the account and its saved gardens, preferences and drafts, revoke access, and tell you when the request is complete.

Limited records may need to be retained for legal obligations, security or resolving disputes. We will explain any applicable exception. Backup copies may persist until normal replacement; restored data must not reactivate a deleted account. This workflow is being prepared and automated account erasure is not enabled.

Deleting an account is different from canceling a subscription. No commercial subscriptions are currently sold here. If store or other provider billing is added, its cancellation instructions will be provided separately.

The contact service and info@janesosmart.com mailbox are being prepared. You can review a request here; it will not be sent until the service is connected. Current testers can contact their inviter.

What can we help with?

Your name (optional)

Email used for your Jane account

Anything we should know? (optional)

For app problems, include your device, browser and Jane tier. Never include passwords, payment details or private invitation links.

I am requesting deletion of my Jane account. I understand ownership must be verified before data is removed.

We use these details to handle your request, as explained in our Privacy Policy. This does not sign you up for marketing.

You can ask to withdraw a request before deletion is completed. Once deleted, account data may not be recoverable. See our Privacy Policy.